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On Saturday morning CBS experienced an outage across some of its networks between midnight and 5am GMT, which affected Last.fm and several other CBS managed websites.  While Last.fm wasn't down for most of the outage, the service used for managing user credentials and authentication experienced degraded performance and this would have impacted logins, password & email resets, and scrobbling via scrobble 1.2.1 protocol services (i.e. Spotify, and any scrobbler that uses your username and password to auth).  

 

The issue was identified and resolved by CBS' engineering team -- if you are still experiencing issues logging into the site, please contact our support team. Last.fm apologises for any inconvenience caused by this issue.

Posted 1 year ago by jon

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