Current Status

On Saturday morning CBS experienced an outage across some of its networks between midnight and 5am GMT, which affected Last.fm and several other CBS managed websites.  While Last.fm wasn't down for most of the outage, the service used for managing user credentials and authentication experienced degraded performance and this would have impacted logins, password & email resets, and scrobbling via scrobble 1.2.1 protocol services (i.e. Spotify, and any scrobbler that uses your username and password to auth).  

 

The issue was identified and resolved by CBS' engineering team -- if you are still experiencing issues logging into the site, please contact our support team. Last.fm apologises for any inconvenience caused by this issue.

Posted about 15 days ago by jon

Previous Issues

Hey everyone, 

As you've probably noticed, all artists on the site are currently displaying 0 listeners and scrobbles at the moment.  It's also appears to be affecting other services like search and top tracks.

The team are aware of the issue and currently investigating the cause -- we'll update this thread when we have more information.  Sorry for any inconvenience caused in the meantime.

You can follow this thread in our support forums for email updates on this issue: https://getsatisfaction.com/lastfm/topics/scrobbles-0-listeners-0

 


Posted about 2 months ago by jon


Shoutbox maintenance has been rescheduled for today (28th June), 14:00 utc, for approximately 1 hour. During this time shoutboxes will be read-only -- we apologise for any inconvenience caused by this.


Posted about 3 months ago by jon


Today we will be performing some planned maintenance on all Last.fm shoutboxes from 13:30 UTC for approximately 1 hour.  During this time shoutboxes will be read-only -- we apologise for any inconvenience caused by this.

Posted about 3 months ago by jon


Between 12:38 and 12:56 UTC some users were experiencing issues accessing Last.fm.

This issue has now been resolved. We apologise for any inconvenience.

Posted about 4 months ago by jon


We are currently experiencing difficulties and as such you may be unable to access the Last.fm website. We apologise for any inconvenience and our engineers are working on this.

Posted about 4 months ago by jon


Web Site   OK
Web Services   OK
Streaming   OK
Submissions   OK
Bootstraps