Current Status

Some users may have experienced difficulties acccessing their library and scrobbling last night.  Our engineers have restored the affected services and are continuing to investigate the problem. We apologise for any inconvenience caused by this. 

Posted 5 days ago by jon

Previous Issues

We're currently investigating an issue with the submissions servers.  Clients using the scrobble 1 protocol (requiring username and password to scrobble; e.g. Spotify) may have difficulties scrobbling.  If your client supports caching of unsucessful scrobbles, they we be resubmitted to once normal service is restored. We apologise for any inconvenience caused by this.

Clients using the scrobble 2 protocol (requires website authentication, e.g. desktop scrobbler 2.3.6) should be unaffected.


Posted 17 days ago by jon

There are currently no known technical issues. More up to date information may be available from our real-time status to the right.

Posted 37 days ago by jon

Our team are continuing to resolve the remaining issues on the site, including connectivity and scrobbling.  A small number of users may also have difficulties loading their libraries.  We apologise for the inconvenience, our engineers are continuing to work on this.

Posted 41 days ago by jon

Good morning. Our engineers continue to work to address the technical difficulties that are still affecting a small number of our users connecting to the site and/or scrobbling. We understand how frustrating its been for those not able to use the service and so we'll continue to work until is working for everyone. We sincerely apologise for the prolonged disruption and thank you for bearing with us.

Posted 42 days ago by jon

Web Site   OK
Web Services   OK
Streaming   OK
Submissions   OK
Bootstraps   OK
Free Downloads   OK
Music Manager   OK

Last Updated: Fri, 25 Jul 2014 11:00:13 +0200

About Realtime Status:
These indications come directly from our monitoring system every 5 minutes. (Remember these are just indications, not guarantees)

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